WebWolf Refund Policy
Customers may be entitled to a refund under the following circumstances:
- Termination of service
- Service credits issued
- Goodwill gestures
- Adjustments to invoices
Refunds are issued in one of three ways and subject to the customer’s payment method and payment interval:
- the hosting period (date of next invoice) will be extended, or
- a credit note is issued on the next invoice generated, or
- the customer account is credited via EFT (only applies to terminations)
The refund method applied remains at WebWolf’s sole discretion.