Refund Policy

WebWolf Refund Policy

Customers may be entitled to a refund under the following circumstances:

    • Termination of service
    • Service credits issued
    • Goodwill gestures
    • Adjustments to invoices

    Refunds are issued in one of three ways and subject to the customer’s payment method and payment interval:

      • the hosting period (date of next invoice) will be extended, or
      • a credit note is issued on the next invoice generated, or
      • the customer account is credited via EFT (only applies to terminations)

      The refund method applied remains at WebWolf’s sole discretion.

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